Reviewed by W K on 08/17/2019
Rating: 1 Star Rating: Poor They have failed to follow through on their end to provide us with a functioning website. Was not very impressed with the website design/layout, but the biggest issue is that after a year we still have a huge problem with the most critical part of the website and these guys are not prompt about responding to issues or helping to fix them. Currently we are looking for a new company to help resolve this issue. I can not recommend using this company for any web design or web management services. Very poor customer service.
Reviewed by Linda Hull on 06/14/2019
Rating: 5 Star Rating: Excellent Bonsai is everything you could want from a web management partner. No ask is too big, no project too small, and with a knack for having the solution before you've identified the problem! If you're looking for a company who feels like part of your team, with a focus on your success, look no further.
Reviewed by Alex Henning on 07/02/2019
Rating: 5 Star Rating: Excellent They can understand our needs and desires for our web presence sometimes before we even know what we want. They have also gone above and beyond as a vendor to get to know us as a client and our programs by spending time volunteering with us.
Reviewed by Nick Hayes on 06/24/2019
Rating: 5 Star Rating: Excellent These guys have spent a ton of time getting my product data feed to work so that we can have Google Shopping campaigns & Facebook campaigns. Jason, the CEO personally reached out to me to discuss the process and expectations of the deliverables considering the complexity of my site. I'm excited to see where this leads with our digital marketing. Thanks.
Reviewed by Marha Ricley on 04/03/2018
Rating: 4 Star Rating: Good Bonsai Media Group is very rare in their level of service as a web design company. They do great quality work. They give honest estimates. They are straightforward on what is and is not in their wheelhouse. My company worked with Bonsai Media Group on front-end word press design over the course of a year and not only did they give me a great site, but they also taught me how to do some parts of the work myself so I could handle the simpler, routine tasks on my own. I highly recommend Bonsai Media Group.

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