Reviewed by Rich Schwartz on 11/14/2019Rating: Bonsai has been a great partner launching our web presence from both a technical and creative perspective. I can count on them to delivery on-time, on-schedule which is exactly what we had hoped from. From a support perspective, they have always been quick to respond and very professional in their support of our business. Could not be more pleased.
Reviewed by W K on 09/24/2019Rating: They have failed to follow through on their end to provide us with a functioning website. Was not very impressed with the website design/layout, but the biggest issue is that after a year we still have a huge problem with the most critical part of the website and these guys are not prompt about responding to issues or helping to fix them. Currently we are looking for a new company to help resolve this issue. I can not recommend using this company for any web design or web management services. Very poor customer service.
9-23-19 update:::: We are still waiting for you to finish the work on our website. It would be greatly appreciated if your company would reach out and take care of the problem we have been trying to address for over a year. I am beginning to feel as if you guys are putting us on the back burner while you work on other projects. I will remove this review when the issue is resolved. Thank you
Reviewed by Linda Hull on 06/14/2019Rating: Bonsai is everything you could want from a web management partner. No ask is too big, no project too small, and with a knack for having the solution before you've identified the problem! If you're looking for a company who feels like part of your team, with a focus on your success, look no further.
Reviewed by Alex Henning on 07/02/2019Rating: They can understand our needs and desires for our web presence sometimes before we even know what we want. They have also gone above and beyond as a vendor to get to know us as a client and our programs by spending time volunteering with us.
Reviewed by Nick Randys on 06/24/2019Rating: These guys have spent a ton of time getting my product data feed to work so that we can have Google Shopping campaigns & Facebook campaigns. Jason, the CEO personally reached out to me to discuss the process and expectations of the deliverables considering the complexity of my site. I'm excited to see where this leads with our digital marketing. Thanks.
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