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iStorage Aston

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Donna AbuSaft 2 Star Rating: Below Average
07/22/2024
"Extremely hot inside. No air whatsoever on inside units. Hall light was on a timer by the door. Time..."
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"Extremely hot inside. No air whatsoever on inside units. Hall light was on a timer by the door. Timer runs out your in darkness. No lights in interior units. 2 stars for space in unit."
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Makeeba Lane 5 Star Rating: Excellent
05/21/2024
"This istorage location has helped me greatly. Molly is such a great attendant that figured out a way..."
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"This istorage location has helped me greatly. Molly is such a great attendant that figured out a way to help me with my old rusty lock. She didn’t send me home unhappy."
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BIKELIFEGRIFF GRIFFIN 5 Star Rating: Excellent
04/01/2024
"We had the pleasure of Karen helping us today and she was an absolute life saver aside from being th..."
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"We had the pleasure of Karen helping us today and she was an absolute life saver aside from being the most polite Karen I’ve ever meet she went beyond our expectations to help us and share all the knowledge we needed to get our unit thanks again KAREN 👍🏽👍🏽👍🏽👍🏽🙏🏽🙏�..."
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Regina Stone 1 Star Rating: Poor
03/01/2024
"They hired someone finally she not only lacks customer service skills, she doesn’t work and 100% u..."
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"They hired someone finally she not only lacks customer service skills, she doesn’t work and 100% unprofessional. I been a customer for years and something needs to change. For starts the kindergarten games. I called customer service numerous times in the last few weeks."
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Joseph Falcone 5 Star Rating: Excellent
02/16/2024
"Karen at the desk was very helpful I needed to transfer to a bigger unit and she walked me through..."
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"Karen at the desk was very helpful I needed to transfer to a bigger unit and she walked me through the process Everything went well and it was a very smooth transition"
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Samiyah C 1 Star Rating: Poor
02/19/2023
"Do not put your things in this storage space! Nobody is there during the posted hours of operations,..."
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"Do not put your things in this storage space! Nobody is there during the posted hours of operations, they're dishonest and have 0 communication skills. My bill is due the 15th of every month right? I'm in the process of moving my things out. I have called numerous times, drove back and for..."
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Kimberly H. 1 Star Rating: Poor
02/08/2023
"BEWARE!. They have no one to work at this facility, no person in the office or manager. Pot holes ar..."
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"BEWARE!. They have no one to work at this facility, no person in the office or manager. Pot holes are everywhere. I've tried closing out my unit for 4 days straight and cannot get ahold of anyone to check the unit and finalize. You call customer service and they say they are understaffed and ca..."
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Jessica Young 1 Star Rating: Poor
02/03/2023
"Great for your storage needs but you would think when your supposed to meet an employee there at 3 t..."
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"Great for your storage needs but you would think when your supposed to meet an employee there at 3 that they would be there at 3. I got here at 3 on the dot and there's no one here. The door is locked so I tried calling 3 times and no answer called another location to see if they could help con..."
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Carrie T Connelly 5 Star Rating: Excellent
07/04/2022
"It was easy to sign up over the phone and pay. We were given all the set up info needed to access o..."
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"It was easy to sign up over the phone and pay. We were given all the set up info needed to access our unit. And the manger,Joe, followed up with a call to welcome us to using iStorage."
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Glorita Colon 5 Star Rating: Excellent
03/23/2022
"Working with Joe is a 6 star experience! He rolled out the red carpet and made getting storage, feel..."
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"Working with Joe is a 6 star experience! He rolled out the red carpet and made getting storage, feel like I just closed on my first home. The storage was clean, prices were fair and Joe is a true pro."
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