Reviewed by Jim Bergin on 11/29/2019
Rating: 5 Star Rating: Excellent Customer service is rule number one at D&R in my experience. Over the past 20 years I have been having my vehicles repaired and serviced by D&R, I have always been treated with the utmost respect and courtesy by all members of the office staff, mechanics, and management. The work is completed effectively and efficiently --- and the service guarantee is genuine!!! I regularly recommend D&R to my friends and associates. They are a safe bet for a fair deal and a competent job.
Reviewed by Bianca Borup on 11/05/2019
Rating: 5 Star Rating: Excellent Exceptional staff and services! Every time I have taken my car into D & R they have completed the work needed in a remarkable time frame. They definitely take care of their customers, answer all your questions, explain/help you understand what's wrong, and check up on the statues of the car days after you leave the shop! They also offer a student discount. 10/10 recommend
Reviewed by Patrick Coppage on 10/28/2019
Rating: 3 Star Rating: Average D & R performed task I requested in an appropriate amount of time. Staff was friendly and attentive. They did however attempt to charge me $70 dollars to replace a battery terminal. I was informed they bill at 97.00 an hour. They won’t be working on my vehicle at those rates.
Reviewed by Madeline Shelor on 10/04/2019
Rating: 5 Star Rating: Excellent This shop has been so considerate and has great customer service. Prices are fantastic for the service they provide. I’ve been taking my car here the past two weeks and again next week for more repairs. They are very quick and are well stocked with parts to fix my vehicle. They a great at explaining what needs to be taken care of and have been able to give me great quotes before services are rendered. I will continue to be a customer, and totally recommend them to anyone. They also provide 10% discount to students which helps me a lot!
Reviewed by Michael Maloney on 10/17/2019
Rating: 5 Star Rating: Excellent I’ve used D & R for years to service my Mercedes, Jeep, and Ford King Ranch. The first thing I’ll mention is that they do an extensive inspection of the vehicle and give you a report about what needs to be done, what will need to be done later, and what is operating as it should. In addition, they provide an estimate for the cost of the repairs. There are no surprises. They do excellent work at a fair price, and their mechanics are all very knowledgeable. I’ve never had anything stump them, even the Mercedes which is a pretty complicated vehicle. In all respects, it is a top-notch operation. Michael M

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